Dental Assistant

We are looking for a highly motivated and personable **Front Desk Receptionist/Dental Assistant** to join our dynamic team. The ideal candidate will be a multi-tasker who thrives in a fast-paced environment, ensuring smooth office operations while delivering exceptional customer service to our patients. This role combines both front desk management and dental assisting duties, offering a varied and rewarding opportunity in our practice.

Key Responsibilities:

- Greet patients and visitors with a warm, professional demeanor.

- Answer phone calls, direct them to the appropriate department, and address patient inquiries.

- Schedule and manage patient appointments, ensuring the appointment calendar runs smoothly.

- Collect patient information, update dental records, and verify insurance coverage.

- Present treatment plans to patients and assist with insurance verification and authorizations.

- Bill insurance claims and be familiar with dental codes.

- Assist patients with check-in and check-out processes.

- Resolve patient concerns and provide exceptional customer service.

- Maintain a clean and organized reception area.

- Perform some back-office duties as needed.

Skills and Qualifications:

- Excellent communication skills, both written and verbal.

- Proficiency with phone systems and office equipment.

- Strong organizational skills with high attention to detail.

- Ability to multitask and prioritize efficiently in a busy office.

- Knowledge of dental terminology, procedures, and billing codes is a must.

- Previous experience with dental claims billing preferred.

- Friendly, professional, and compassionate attitude towards patients.

Job Details:

- Job Type: Full-time

- Pay: $22.00 - $30.00 per hour, based on experience

- Schedule:

 - 8-hour shift

 - Day shift, Monday to Friday

Benefits:

- 401(k) matching

- Dental insurance

- Employee discounts

- Flexible schedule

- Paid time off

We are looking for a passionate individual who is eager to contribute to our team and provide top-notch service in a dental environment. If you are ready to take on a varied role in a welcoming and fast-paced setting, we would love to hear from you!

People with a criminal record are encouraged to apply.

Work Location: In person at our office.